Over the last 18 years there have been several deaths close to me, or others I have known, who used Duggans on 17th Street, and the service provided was excellent and compassionate for all of us involved. My last personal experience, with Mr. Nixon particularly, was less than two years ago when my elderly Godmother was near death. Her sister was here from southern CA, and after meeting with her Doctor, we did pre-arrangements; which included casket selection and shipping of her remains to Texas. We selected the best of everything, as expected by people of her generation, as well as family and friends in Texas, with only a private viewing to be held in San Francisco. With that in mind, and my past experience with the cost of such arrangements, the price was amazingly reasonable. It was less than the costs incurred in Texas, where they simply received the body, and brought it to the church for services and burial in the adjacent church cemetery. Everyone in Texas remarked upon the beauty of everything, including the receiving mortuary. My Great Aunt and I were, and are still grateful to Duggans, and Mr. Nixon for the service given.